SHIELD
We go in.
You get it back.
Hoarding clearances. Biohazard remediation. Estate probate clears. Handled with the discretion a solicitor expects and the thoroughness a council inspector demands.
Every job is different.
The standard never is.
Not every property needs the same response. Below is an honest breakdown of what each service tier covers — and where the lines are.
Hoarder Clearance
When the floor hasn't been seen in years
Standard Deep Clean
Tenancy turnover, end-of-lease compliance
Biohazard Remediation
Scenes requiring specialist decontamination
| Service feature | Hoarder Clearance | Standard Deep Clean | Biohazard Remediation |
|---|---|---|---|
| Full property assessment before work begins | |||
| Specialist waste carrier licence (EA registered) | |||
| Council compliance certificate issued | |||
| Item-by-item salvage & donation sorting | |||
| Structural hazard identification report | |||
| PPE Level C/D decontamination protocol | |||
| Odour neutralisation (enzymatic treatment) | |||
| Photographic evidence log for legal/probate use | |||
| Confidential client portal access | |||
| Typical completion time Hoarder: 2–5 days · Deep clean: 4–8 hrs · Biohazard: 1–3 days |
Hoarder Clearance
Standard Deep Clean
Biohazard Remediation
What clients say
They turned up at 7am, no drama, no looks. By day three I could see the hallway carpet for the first time since 2011. I didn't have to explain anything twice.
The council enforcement notice was threatening a fine of £20,000. Shield had the compliance certificate in my hands before the deadline.
Quicker than any contractor I've used. The property was back on the market in 48 hours.
Professional, discreet, and they didn't leave a single thing out of place. Exactly what you need when a tenancy ends badly.
I can't overstate how important it was that they understood the legal documentation requirements. The probate solicitor had everything she needed within 24 hours of clearance.
Nothing prepared me for what we found. Shield's team were steady the whole time. They made something unthinkable manageable.
"The moment I could finally walk through my mother's hallway — after ten years of not being able to reach the kitchen — I stood there and just cried. Shield didn't just clear a house. They gave me somewhere to grieve properly."
Cleared in a single week — 3-bed London flat, 11 years of accumulation
Compliance certificates issued in one calendar month — Q4 2025
Median time from first contact to boots on site
Of probate cases delivered documentation within the solicitor's deadline
From first message
to clear certificate.
Confidential Assessment
You fill in two fields — property type and situation. No phone call required. We review within 4 working hours and send a written scope of work with a fixed price. Nothing leaves the assessment portal.
Site Survey & Documentation
A senior technician visits — in plain clothes, in an unmarked van. We photograph, measure, and identify any structural or biohazard concerns. You receive a written report within 24 hours, formatted for solicitors, councils, or insurers.
Clearance & Certification
The crew arrives at a time that suits you. Work is completed to Environment Agency standards. On completion you receive a waste transfer note, photographic log, and — where applicable — a compliance certificate signed by our registered waste carrier.
Confidential Assessment
You fill in two fields — property type and situation. No phone call required. We review within 4 working hours and send a written scope of work with a fixed price. Nothing leaves the assessment portal.
Tell us what
we're walking into.
No phone call required. Two fields, a postcode, and an email address. We'll respond with a written scope and fixed price within 4 working hours. Everything is handled in confidence — we understand this isn't easy to talk about.
Your Legal Rights During Property Clearance
A plain-English guide covering tenancy law, probate obligations, council enforcement powers, and your rights as executor or property manager.